Children's Data Policy

Support a Causeruns projects that sometimes involve people under 18 — a student raising money for their school, a child named or pictured as the beneficiary of a cause, or a young ambassador for a drive. Their data needs more care than anyone else's, and this page sets out exactly how we treat it. It sits alongside our Privacy Policy; where the two overlap for a person under 18, this page governs.

We follow India's Digital Personal Data Protection Act, 2023(the “DPDP Act”), which treats anyone under 18 as a childand requires a parent or legal guardian's consent before a child's personal data is processed.

Who this covers

• Young fundraisers — a person under 18 who creates a fundraiser page (name, photo, a short bio, their contact for us to reach them).
• Beneficiaries — a child named, described, or pictured in a project because the cause is about them.
• Ambassadors — a student who represents a drive publicly.

What we collect about a child

Only what the project genuinely needs, and never more:

• Name, and a public display name (we never use a child's full legal name in a public web address).
• A photo or short video, if one is provided.
• A short bio or message, and the grade or class, where relevant.
• A contact email or phone so we can reach the person who registered.

We do not collect a child's financial details, and we do not ask a child for payment information.

Consent of a parent or guardian

A child's data is added, stored, or shown only with the consent of a parent or legal guardian. In practice this means:

• At sign-up, whoever registers must confirm that the fundraiser is 18 or over, orthat a parent or guardian has read this policy and consents to the child's participation. We record that confirmation with a timestamp.
• Our team reviews every submission before it goes public. A page involving a child is not published until we are satisfied guardian consent is in place.
• A child's photo or video is shown only when guardian consent for that image has been recorded. Without it, the image stays private even after a page is approved.
• Consent can be withdrawn at any time — see “Your rights” below. Withdrawing does not undo processing that was lawful before you withdrew.

We are strengthening this into a verifiableguardian-consent step (confirming the consenting adult's identity, e.g. via a confirmation to the guardian's own email or a government digital ID) as the DPDP Rules phase in. Until that is live, consent is captured at sign-up and verified by our review team.

No tracking, profiling, or ads

We do not track, profile, or run any targeted or behavioural advertising toward a child— this is a hard rule under Section 9 of the DPDP Act, and it matches how the whole site is built: we run no advertising and no behavioural analytics on anyone. A child's data is used only to show their part in the project they joined.

How we protect a child's data

• Location data is removed from photos and videos automatically before anything is stored, so a child's whereabouts are never published.
• Public web addresses use a display name, never a child's full legal name.
• Nothing involving a child is public until a person on our team has reviewed it.
• Data is held on access-controlled infrastructure and shared only with the service providers listed in our Privacy Policy.

Your rights as a parent or guardian

You can, at any time and without giving a reason:

• Ask to see what data we hold about your child.
• Ask us to correct anything wrong or out of date.
• Ask us to delete your child's data and take down their page.
• Withdraw consent for a photo, a video, or the whole page.

Write to support@supportacause.co.in. We act on deletion and withdrawal requests promptly, and in any case within 30 days. If we ever learn a child's data was collected without proper guardian consent, we delete it.

Questions or complaints

Contact us first at support@supportacause.co.in — we would rather fix it directly. If you are not satisfied, you may complain to the Data Protection Board of India. See our Privacy Policy and Contact page.